JOB DESCRIPTION
We are looking for a talented and experienced Windows Engineer and administrator to join our Hosting Services team on an IT operations project supporting a federal client. The candidate will provide engineering support for large enterprise windows environment. Candidate will be responsible for engineering, deploying virtualized windows environment supporting web servers, database servers, domain controllers etc., on premise and in the cloud.
This position works under the general guidance of the Hosting Services Task Lead, in an Agile. DevSecOps fast-paced, rapidly changing, collaborative environment, and requires strong troubleshooting and analytical skills, strong critical thinking, complex problem solving, appropriate judgment, and decision-making skills.
RESPONSIBILITIES & DUTIES
- Design, develop, and deploy windows servers hosted in a virtualized environment.
- Support high available web applications hosted on windows servers
- Support the identification and coordination of emerging IT solutions and technology integration opportunities
- Support the innovative industry best practices and technologies that maximize efficiencies and cost savings
- Support the development of new systems while migrating infrastructure capabilities to meet mission requirements and improve Operational efficiency of customers
- Troubleshoot hardware and software hosting all mission critical applications, including in regional locations and Data Centers
- Provide support for the virtual environment whether it’s Hyper-V or VMware, including in regional locations
- Provide support to approximately 9 Flexpod located in the field sites
- Proactively monitor systems for Disk/CPU/Memory/Network utilization and health of systems
- Provide support for AD infrastructure on the Domain controllers used by USCIS
- Provide technical support to ensure that the AD servers operate efficiently and effectively.
- Support the full lifecycle of a Microsoft OS for Servers to include the coordination and verification for the installation of OS Patches on Domain controllers.
- Support and develop high available windows clusters supporting SQL Servers databases and web applications
- Help the task Lead in planning. Guide the work of junior technical staff. Work with program and technical staff in all aspects of daily work.
- Fully engaged in the implementation of a DevOps practices for supporting IT
- Monitor and support the operational availability of all the systems hosted on the infrastructure
- Help task lead and management in planning and building windows infrastructure supporting COOP & DR plans
- Support and develop deployment packages in PowerShell
- Support SCCM/SCOM. Support & Migrate windows workloads from on-premise to cloud
- Support information assurance process in a technical role by complying with technical controls, technical checklists etc.
- Assist and mentor junior members on the team
Required Qualifications, Experience, and Skills
- 5+ years of analysis related to design, development, and integration of hardware and software to support large scale Windows environments with virtualization
- 5+ years of experience in Windows Server Engineering & Administration, Windows 2019 Server Experience
- 5+ years’ experience testing large-scale Windows environments.
- 4+ years’ experience performing a variety of engineering and operational related assignments associated in Windows Physical and virtualization software environments such as VMware’s vSphere and Microsoft Hyper-V on a set of enterprise-level IT systems.
- 3 + years’ experience writing scripts with a scripting language such as PowerShell, with knowledge of ANSIBLE, and Middleware (Oracle Application Server, IIS, Apache)
- Experienced in AWS, AZURE, Google Cloud Services, and other Cloud environments
- Familiarity with Agile, DevOps practices and ITIL processes
Preferred Education, Experience, and Skills
- US Citizen with DHS Public Trust suitability clearance/EOD
- Experience with any DHS agencies or entities
- Experience using ServiceNow in a Tier 1 – 4 support
Conditions
- Candidate must be an US citizen, and able to obtain DHS Public Trust clearance and USCIS EOD to start work
ATTRIBUTES FOR SUCCESS
To succeed as a candidate and within this role, you will need to:
- Demonstrate proven experience (with tangible outcomes and results), a can-do attitude, an ability to influence internal and external customers, and a leadership and communication style required to lead a diverse and dispersed team.
- Embrace and embody Commitment, Impact, Integrity, Imagination, and Agility.
The position can work remotely, with expected travel to current program locations and new business opportunities across the country. Travel is primarily local travel in the field regional offices area for the current portfolio but could potentially expand to both national and overseas locations as the portfolio grows.